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FAQs

Got a question? You will probably find the answer below. If you don't, get in touch with us and we will get right back to you.

Can my child enter KidsSTOP™ not accompanied by an adult?

From August 2014, children above the age of four can be unaccompanied within KidsSTOP™. They are encouraged to explore the exhibits and enjoy the various programmes. While every effort will be made to ensure safety, KidsSTOP™ will not be held liable for any loss and/or injury suffered and any visitor’s transgression of the Law.

Are there any additional charges required if a member and his/her guardian are accompanied by a guest?

The membership is for 1 child and 1 accompanying adult. The member and accompanying adult is entitled to a 30% discount on their tickets from the 2nd visit onwards. Should anyone in their party wish to buy additional tickets, they have to pay the walk in rate. Discount benefits are only for the member and accompanying adult.

I am a Science Centre member. Do I get any discounts at KidsSTOP™?

SCS members get a 10% discount on the admission tickets to KidsSTOP™.

Why are socks compulsory at Giant J, Dream Climber and Small World?

For hygiene purposes, socks are compulsory at Giant J, Dream Climber and Small World.

My child is above 8 years of age, can he enter?

Sure. Kids can enter with their siblings who are older than 8 years of age. However, please note that the exhibits cater to a younger age group.

It’s been more than a week since I signed up for the membership. Why did I not receive my membership card?

Kindly note that all membership applications will take 6 to 8 weeks to process.  However, if you have not emailed us your child's photo, we will not be able to process the membership application.  Kindly email it to us at kidsstop_membership@science.edu.sg indicating your child's name and birth certificate number on the subject header.

Please note that we are unable to process the membership card if the child's name and/or birth certificate number is not provided in the email.  Thank you for your understanding. 

How long can I enjoy the benefits/attractions at KidsSTOP™ each time I visit?

Regardless of whether the child is a member or not, every visit at KidsSTOP™ is charged per session. The session is 4 hours long. This is done to ensure that the venue is not overcrowded, and we can offer you the best possible experience at KidsSTOP™.

What are the admission charges?

Click here to know about the admission charges.

I would like to be kept informed on the latest news about KidsSTOP. How do I go about it?

You may subscribe to KidsSTOP™’s newsletter by clicking on “Mailing List” at the blue semi-circle at the top right corner of our website at www.kidsstop.edu.sg.

Will the price revision affect my membership benefits?

Members will still enjoy the 30% discount off member rates (applicable to both rates- Singaporean/PR or Other Residents) and one adult admission fee till the membership expiry date.

Will there be any change in the current membership scheme?

There will be no change in the current membership scheme.  However, we will not be    accepting any new members for the present membership scheme. We are currently in the process of developing a new membership scheme according to the revised fees and will announce this in the near future.

With the change in admission fees for non-Singaporeans and Permanent Residents and local school groups, will the charges for International Schools be affected?

The fee for International School groups will remain at $12 per student.

I have further questions pertaining to membership issues? Is there a hotline or contact point to address this?

You may send us an email at kidsstop@science.edu.sg or contact our membership hotline at 6425 2500.

Where is KidsSTOP™ located?

21, Jurong Town Hall Road, Singapore 609433

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